En Wallonie, les agences de placement doivent obtenir un agrément pour pouvoir exercer des activités en tant qu'agence de travail intérimaire. Il s’agit par là de donner aux travailleurs et aux employeurs ayant recours à ces organismes, des garanties de compétence, de solvabilité et de légalité fiscale et sociale. Préalablement à l'octroi de l'agrément, les agences de travail intérimaire doivent répondre aux exigences du Fonds social pour les intérimaires.

Les obligations à charge de l'agence de travail intérimaire agréée:

• faire mention, dans tout document ayant un caractère contractuel adressé au travailleur et à l’employeur, des coordonnées de l’administration chargée du contrôle et de la surveillance des dispositions du présent décret
• faire mention, dans les annonces et dans toute communication, du numéro de l'agrément
• ne pas accepter ou demander une quelconque indemnité de la part du travailleur, ni poser au travailleur comme condition à la fourniture de services de travail intérimaire l’obligation d’effectuer des dépenses de toute nature
• fournir, à la demande du demandeur d'emploi qui utilise les services de l'agence de travail intérimaire agréée, une attestation mentionnant la date et l'heure de la visite de celui-ci à l'agence de travail intérimaire
• assurer une formation adéquate à son personnel et contrôler que celui-ci respecte les réglementations en vigueur
• ne pas collaborer avec une agence de travail intérimaire qui ne dispose pas d'un agrément
• avertir l'Administration de la cessation de ses activités
• transmettre un rapport annuel comprenant des informations relatives aux conditions d'agrément ainsi que des données contribuant à la transparence du marché régional du travail

Attestations à fournir :

Pour les entreprises étrangères :
Une attestation du fonds social  pour les intérimaires stipulant que l’agence a satisfait aux obligations qui lui incombent en ce qui concerne le paiement d’une garantie basée sur un système de garantie similaire et réglementé dans le pays d’origine.

Prendre contact avec Sylvie Bottieau du fonds social pour les intérimaires en Belgique : Avenue du port 86c/300, 1000 Bruxelles, Tél. 02 203 60 95, info@sfu-fsi.be -  www.fondsinterim.be

Pour les entreprises belges :
Une attestation du fonds social  pour les intérimaires stipulant que l’agence a satisfait aux obligations qui lui incombent en ce qui concerne le paiement de la première tranche de la garantie financière.

Prendre contact avec Sylvie Bottieau du fonds social pour les intérimaires en Belgique : Avenue du port 86c/300, 1000 Bruxelles, Tél. 02 203 60 95, , info@sfu-fsi.be - www.fondsinterim.be.

L’agence qui ne respecte pas ses obligations est soumise à des sanctions.

En Wallonie, les agences de placement doivent se faire enregistrer pour pouvoir exercer leurs activités.

Pour les services suivants, l’agence de placement doit obtenir un enregistrement :

• recherche d’emploi,
• recrutement et sélection,
• insertion,
• outplacement,
• placement de sportifs professionnels,
• placement d’artistes de spectacle.

Si l’agence de placement propose plusieurs services, elle devra demander un enregistrement spécifique pour chacun d’eux.

Les obligations à charge de l'agence enregistrée :

1° ne pas prester un service de placement pour lequel elle n’est pas enregistrée ;

2° ne pas accepter ou demander une quelconque indemnité de la part du travailleur, ni poser au travailleur comme condition à la fourniture de services de placement l’obligation d’effectuer des dépenses de toute nature.
On admet deux dérogations : pour le service de recherche d'emploi et le placement d'artistes ou de sportifs rémunérés sous certaines conditions.

3° ne pas collaborer avec une agence de placement qui ne dispose pas d'un enregistrement ;

4° annuler son enregistrement dans les 30 jours de la cessation de ses activités ;

5° transmettre un rapport annuel d'activités ;

En cas de non respect de ces obligations, l'agence de placement est soumise à des sanctions.

The agency must complete the application form (only available in French) for registration as a recruitment and selection agency, job search, insertion, outplacement, artists or athletes placement.

Belgian agencies have to submit their online registration request using a new electronic form available in the “Mon Espace” platform. People wishing to access their company's Professional Space on “Mon Espace” must have a Belgian identity card and have previously received an invitation from the Principal Access Manager (GAP) appointed within the company. All the documentation relative to this procedure can be found in the "Help Center" on “Mon Espace”. Click here to learn how to use “Mon Espace”.

Foreign agencies that do not have a Belgian company number have to submit their registration request using a Word form (only available in French).

Registration application files are processed directly by the Directorate of Employment and Work Permits of the Public Service of Wallonia. The employment agency receives a permanent registration number.

Wallonia has created an advisory and concertation committee on placement which, through its missions, oversees this legal system.

The agency will have to complete the application form (available only in French) as a temporary work agency.

Belgian agencies have to submit their application for authorisation as a temporary work agency online via a new electronic form available in the “Mon Espace” platform.

People wishing to access their company's Professional Space on “Mon Espace” must have a Belgian identity card and have previously received an invitation from the Principal Access Manager (GAP) appointed within the company. All the documentation relative to this procedure can be found in the "Help Center" on “Mon Espace”. Click here to learn how to use “Mon Espace”.

Foreign agencies that do not have a Belgian company number have to submit their application for authorisaton as a temporary work agency using a Word form (available only in French).

The temporary work agency which already has an authorization in one of the other regions of Belgium can benefit from a simplified procedure and obtain an exemption. This request for exemption is also made using the authorisation request form.

Applications for authorisation as a temporary work agency are subject to a prior analysis by the Administration. They are then transmitted to the Economic and Social Committee of the Walloon Region for opinion. It is the competent minister who will ultimately make the decision to grant or refuse approval as a temporary employment agency.

The temporary employment agency receives an agreement number initially for a period of two years. After this period, the agreement can be renewed for an indefinite period.

Exemptions to registration:

The following structures are exempt from submitting a registration application as an employment agency:

1° public employment services
2° the selection offices of the federal or regional public services
3° job-seeking services for seafarers
4° public social welfare centres (CPAS) if they provide integration services
5° universities and colleges, Arts colleges and Architecture colleges if they provide job-seeking services
6° Regional employment missions if they provide job-seeking or integration services
7° integration companies if they provide integration services.

The bodies mentioned in points 4, 5, 6 and 7 must still provide a simplified annual activity report.

 

Exemptions to licensing:

Agencies that are already licensed in Flanders, Brussels or in the German-speaking Community for the provision of temporary employment activities may submit a simplified application (exemption) in order to provide their services in compliance with the law in Wallonia.

These agencies must, however, meet the obligations set out by the Decree of 3 April 2009 on the registration or licensing of employment agencies, including the submission of an annual activity report.

These agencies are, however, free to submit a licence application in accordance with the traditional procedure. If they do so, they avoid a situation in which the withdrawal of their licence in another region automatically leads to the loss of their exemption in Wallonia.

To follow the full licensing procedure, agencies must tick the box on the form stating that they wish to submit a licensing application.

Employment agencies are obliged to submit an annual activity report containing:

• quantitative and qualitative data
• data outlined by the Consultation and Dialogue Committee for employment issues of the Economic and Social Council (CESRW)

The objective is to guarantee the visibility and transparency of the regional labour market.

From 1 September, Belgian agencies have to submit the activity report 2020 and the next ones online on the “Mon Espace” platform. Click here to learn how to use “Mon Espace” (available only in French)
From 1 September, foreign agencies that do not have a Belgian company number have to submit the activity report 2020 and the next ones on a Word form (available only in French).
The activity report 2019 must still be completed on “Espace Personnel” (old version of “Mon Espace”).
Please attention, the activity report must be completed no later than 12/31 of year N. So for 2020 activities, the activity report must be completed by 12/31 of 2021 at the latest.
Please take note of the new dispositions concerning the activity report 2020 through the following document:

• for employment agencies
• for temporary employment agencies

This Commission is part of the Walloon Region Economic and Social Council.

The missions of this Committee are to issue reasoned opinions on:

• the licensing of temporary employment agencies
• the different types of services involved
• the suspension or withdrawal of licences from temporary employment agencies and the registration of employment agencies
• all issues relating to job-finding in general and to temporary employment
• and to submit an annual activity report to the Government and to the Walloon Parliament

The composition of this Committee:

• a President and a Vice President
• representatives of employer organisations
• representatives of employee organisations
• representatives of Government

 

This Committee includes a Consultation Chamber whose role is to:

1° organise the collection of data between:

• the Walloon vocational training and employment office, the Forem
• the employment agencies
• the temporary employment agencies

2° to organise the sharing of the data exploitation results by the Forem

3° to organise cooperation in areas of common interest between:

• the Forem
• the employment agencies
• the temporary employment agencies

4° to submit proposals to the Government on ways of increasing the transparency of the regional labour market, and in particular to establish a framework for the collection of information.

As well as representatives of the Consultation Committee, this Chamber includes:

• representatives of the Forem,
• representatives of the Walloon Institute for Evaluation, Prospective and Statistics ( IWEPS)
• on invitation, experts whose presence is considered necessary